Laurels Training Institute

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COURSE : CERTIFIED RESTAURANT MANAGEMENT
Course Overview	The course is designed for individuals seeking to enhance their skills and knowledge in the restaurant industry. The course covers essential topics ranging from operational management to customer service excellence, equipping participants with the tools necessary to succeed in a competitive market.
Training Duration	Total Training Hours : 16 - 18 Hours
Certifications:	1) Certificate from Laurels Training Institute, Attested by Knowledge & Human Development Authority (KHDA) Government of Dubai, UAE OPTIONAL 2) Certificate from American Institute of Professional Studies (AIPS) from USA (After 15 Days of course Completion which will couriered to the attendees office address)
Tests	Yes
Learning Aids	Yes
Course Material	Hard & Soft Copies of Study Material
Language of Instruction	English
Instructor Helpline	Yes 1. Email 2. Social Media (For Emergency requirements)
Registration Requirements	1. Passport Copy 2. Curriculum Vitae 3. Passport size photographs 4. Course Fee
Mode of Payment:	Cash / Cheque / Credit Card / Bank Transfer.
Eligibility Criteria	• The basic qualification is high school completion certificate. • Proficiency in English language to understand, read and write.
Course Benefits	By the end of the course, the participants will: Understand the fundamentals of restaurant management. Develop skills in financial management and budgeting. Learn effective marketing strategies for restaurants. Enhance customer service and staff management techniques. Explore food safety and sanitation regulations
Course Contents / Outline	Introduction to Restaurant Management Organization Structure and Roles Coordination between Departments Menu Planning Inventory Management Pricing Strategy Customer Service and Guest Relation Restaurant Marketing and Sales Strategies Food Safety and Sanitation Setting up the dining room Basic hosting skills Table service fundamentals Cost Control Food cost formula Best way of buying the raw materials How to make checklist for the staff to do their job better without forgetting anything How to make goal calendar Expectation economy Hiring employees

*Note: The course duration and topics may vary based on specific requirements.

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