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Course Overview

The course is designed for individuals seeking to enhance their skills and knowledge in the hospitality and service industry. The course covers essential topics, practical skills, and industry standards that prepare participants for a successful career as a waiter. Whether you are new to the field or looking to refine your expertise, this course offers valuable insights and training to elevate your service capabilities.

 

Training Program Details

Training Duration
  • 12 - 14 Hours (Flexible Schedules)
  • Regular Sessions: 1 to 2 Months
  • Fast Track Sessions : 3 to 5 Days
Certifications:
  • Certified Waiter (CW) Certification from American Institute of Professional Studies (AIPS), Washington D.C, USA. (Optional)
  • Certified Waiter (CW) Certification from Knowledge and Human Development Authority (KHDA) government of Dubai, UAE.
Examinations
  • American Institute of Professional Studies (AIPS) 2 hours Pen Paper Exam.
Learning Aids
  • Yes
Course Material
  • Hard / Soft Copy of Study Material
Language of Instruction
  • English
Instructor Helpline
  • N/A
Registration Requirements
  • Passport Copy
  • Curriculum Vitae to assess eligibility
  • 2 passport size photographs
  • Course Fee
Mode of Payment:
  • Cash / Cheque / Credit Card / Bank Transfer.

 

Who Needs this Course?

  • Aspiring Waiters and Food Service Staff
  • Restaurant and Hotel Staff
  • Fine Dining and Luxury Service Professionals
  • Bar and Lounge Staff
  • Catering and Event Service Staff
  • Cruise Ship and Airline Hospitality Crew
  • Career Changers and Job Seekers

Course Benefits

By the end of the course, participants will:

  • Understand the fundamental principles of excellent customer service.
  • Learn about food and beverage service techniques.
  • Gain knowledge of menu items, including ingredients and preparation methods.
  • Develop skills in handling customer inquiries and complaints effectively.
  • Familiarize yourself with health and safety regulations in the food service industry

Course Contents

  • Introduction to Hospitality Food Service Industry
  • Personal Presentation and Grooming
  • Hygiene and Safety Standards
  • Problem Solving and Conflict Management
  • Selling Techniques and Menu recommendations
  • Food & Beverage Service
  • Food & Wine Pairing
  • Types of Catering, Classification of restaurant
  • Attributes of F&B Personnel
  • Linen management
  • Table Setting
  • Napkin Folding
  • Menu Planning
  • Styles of Service
  • French
  • American
  • Russian
  • English
  • Buffet
  • Types of Breakfast
  • Continental
  • American
  • English





*Note: The course duration and topics may vary based on specific requirements.

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