Home »EMOTIONAL INTELLIGENCE - EI
Course Overview
This course focuses on developing Emotional Intelligence (EI), a crucial skill for personal and professional success. Participants will learn how to recognize and manage their own emotions, understand the emotions of others, and develop strategies for better interpersonal relationships. The course emphasizes the role of EI in leadership, communication, conflict resolution, and decision-making.
Training Program Details
| Training Duration | - 18 - 22 Hours (Flexible Schedules)
- Regular Sessions: 1 to 2 Months
- Fast Track Sessions : 3 to 5 Days
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| Certifications: | - Emotional Intelligence (EI) Certification from American Institute of Professional Studies (AIPS), Washington D.C, USA. (Optional)
- Emotional Intelligence (EI) Certification from Knowledge and Human Development Authority (KHDA) government of Dubai, UAE.
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| Examinations | - American Institute of Professional Studies (AIPS) 2 hours Pen Paper Exam.
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| Learning Aids | |
| Course Material | - Hard / Soft Copy of Study Material
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| Language of Instruction | |
| Instructor Helpline | |
| Registration Requirements | - Passport Copy
- Curriculum Vitae to assess eligibility
- 2 passport size photographs
- Course Fee
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| Mode of Payment: | - Cash / Cheque / Credit Card / Bank Transfer.
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Who Needs this Course?
- Leaders and managers
- HR professionals
- Team members seeking to improve interpersonal relationships
- Anyone aiming to develop better emotional awareness and resilience
- Professionals in customer service, sales, or client-facing roles
Course Benefits
By the end of the course, participants will:
- Develop self-awareness and emotional regulation skills
- Improve empathy and understanding of others' emotions
- Enhance communication and conflict resolution abilities
- Build stronger relationships with colleagues, clients, and teams
- Increase resilience and stress management skills
- Improve leadership and decision-making through emotional intelligence
Course Contents
Module 1: Introduction to Emotional Intelligence
Module 2: Self-Awareness – Recognizing and Understanding Emotions
Module 3: Self-Regulation – Managing and Controlling Emotions
Module 4: Empathy – Understanding Others' Emotions
Module 5: Social Skills – Building Strong Relationships
Module 6: Emotional Intelligence in Leadership and Team Dynamics
Module 7: Using Emotional Intelligence to Manage Conflict
Module 8: Stress Management and Emotional Resilience
Module 9: Enhancing Communication Through Emotional Intelligence
Module 10: Practical Application & Real-Life Emotional Intelligence Scenarios
