The KPI & Performance Management course is designed to help professionals set, track, and manage Key Performance Indicators (KPIs) to drive organizational success. This course covers performance measurement frameworks, goal alignment, employee performance evaluation, and data-driven decision-making. Participants will learn best practices for designing KPIs, linking them to business objectives, and using performance management tools to enhance productivity and engagement.
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By the end of the course, participants will:
Module 1: Introduction to KPIs & Performance Management
Module 2: Setting SMART KPIs & Key Business Metrics
Module 3: Aligning KPIs with Organizational Strategy
Module 4: Employee Performance Measurement & Appraisals
Module 5: Performance Review Techniques & Feedback Methods
Module 6: Performance Improvement Plans (PIP) & Coaching Strategies
Module 7: Using Data Analytics & HR Dashboards for Performance Tracking
Module 8: Employee Engagement & Motivation in Performance Management
Module 9: Compensation, Rewards & Recognition Linked to Performance
Module 10: Managing Underperformance & Corrective Action Strategies
Module 11: Technology & Tools for Performance Management
Module 12: Case Studies & Best Practices in Performance Excellence
Module 13: Action Planning & Final Assessment
*Note: The course duration and topics may vary based on specific requirements.