Home »STRATEGIC EMPLOYEE RELATIONS AND MANAGEMENT - SERM

Course Overview

The Strategic Employee Relations and Management course is designed to equip HR professionals and business leaders with the knowledge and skills to foster positive employee relations. This program covers conflict resolution, employee engagement strategies, legal compliance, and workplace ethics to create a harmonious and productive work environment. Participants will learn to develop policies that enhance communication, reduce workplace disputes, and align employee relations with business objectives.

 

 

Training Program Details

Training Duration
  • 35 - 40 Hours (Flexible Schedules)
  • Regular Sessions: 1 to 2 Months
  • Fast Track Sessions : 3 to 5 Days
Certifications:
  • Strategic Employee Relations and Management (SERM) Certification from American Institute of Professional Studies (AIPS), Washington D.C, USA. (Optional)
  • Strategic Employee Relations and Management (SERM) Certification from Knowledge and Human Development Authority (KHDA) government of Dubai, UAE.
Examinations
  • American Institute of Professional Studies (AIPS) 2 hours Pen Paper Exam.
Learning Aids
  • Yes
Course Material
  • Hard / Soft Copy of Study Material
Language of Instruction
  • English
Instructor Helpline
  • N/A
Registration Requirements
  • Passport Copy
  • Curriculum Vitae to assess eligibility
  • 2 passport size photographs
  • Course Fee
Mode of Payment:
  • Cash / Cheque / Credit Card / Bank Transfer.

 

Who Needs this Course?

  • HR Professionals & Employee Relations Specialists
  • Business Leaders & Managers
  • HR Business Partners & Consultants
  • Labor Relations & Compliance Officers

Course Benefits

By the end of the course, participants will:

  • Develop strategic approaches to employee relations and engagement.
  • Learn conflict resolution and grievance handling techniques.
  • Understand labor laws, workplace ethics, and compliance standards.
  • Improve communication between management and employees.
  • Enhance workplace morale and organizational culture.

Course Contents

Module 1: Introduction to Employee Relations & Management
Module 2: Legal Frameworks & Compliance in Employee Relations
Module 3: Employee Engagement & Motivation Strategies
Module 4: Conflict Resolution & Grievance Handling
Module 5: Effective Workplace Communication & Mediation
Module 6: Labor Relations & Union Management
Module 7: Ethical HR Practices & Workplace Policies
Module 8: Managing Workforce Diversity & Inclusion
Module 9: Performance Management & Employee Retention
Module 10: Implementing & Sustaining Employee Relations Strategies


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